Can an Ebay Buyer Leave Feedback Again After Ebay Removed It

Frequently asked questions about Feedback

  1. When should I exit Feedback?
  2. What should I consider earlier rating a seller's performance?
  3. Why are buyers who receive unpaid item strikes immune to exit Feedback?
  4. Why are sellers allowed to leave only positive Feedback for buyers?
  5. What should I practise if I have a problem with a buyer?
  6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
  7. Now that Mutual Feedback Withdrawal no longer exists, is it nonetheless possible for buyers to change or withdraw their Feedback?
  8. I received unfair Feedback. Volition you remove information technology?
  1. When should I leave Feedback?
    Buyers and sellers should exit Feedback within 60 days after the list ends.
    • Sellers are encouraged to get out Feedback as soon as payment is received (or has cleared). That will offset the Feedback process off on a good note.

    • Buyers should wait to go out Feedback for sellers until after they receive the item. If the particular doesn't arrive, the buyer should double-bank check the shipping time in the detail clarification and contact the seller if the packet is conspicuously belatedly. If the seller sent a tracking number, the heir-apparent should check with the carrier to see when the item should arrive. Information technology'due south of import to have these steps before leaving Feedback.
  2. What should I consider before rating a seller's performance?
    In full general, here's what you should exist thinking virtually when leaving Feedback for a seller:
    • Did y'all get what you lot were expecting, based on the item clarification?

    • Was the detail packaged accordingly (to preclude damage during shipping)?

    • Did the seller transport the detail inside the timeframe indicated in the list? (Call back that international shipments may be discipline to additional delays.)

    • Were the shipping and handling costs reasonable?

    • If you communicated with the seller, were your questions or concerns addressed? Did the seller respond within a reasonable corporeality of time?

  3. Why are buyers who receive unpaid item strikes immune to leave Feedback?
    Because we don't know when a buyer has actually paid, buyers are allowed to continue using eBay every bit they usually would, and that includes leaving Feedback. Notwithstanding, eBay will remove any neutral or negative Feedback left by the heir-apparent in any of these cases:
    • The buyer doesn't respond to the unpaid particular procedure.

    • The response indicates that the buyer isn't following eBay guidelines (for case, the heir-apparent ended up purchasing the item somewhere else).

    • The buyer ends upwards getting suspended for the unpaid item or a different policy violation.

  4. Why are sellers allowed to leave only positive Feedback for buyers?
    Sellers used to be able to leave negative Feedback for buyers. Unfortunately, we establish that when buyers had bad experiences with sellers, they were often reluctant to exit neutral or negative Feedback out of fear that the seller would retaliate by leaving negative Feedback for them. And when buyers did receive unfair negative Feedback, they usually decreased their shopping on eBay. Overall, it became clear that the fearfulness of retaliatory negative Feedback fabricated information technology more difficult for good sellers to distinguish themselves from not-then-practiced sellers, and made the Feedback organization as a whole less reliable.
  5. What should I do if I have a problem with a buyer?
    If you lot experience a problem with a heir-apparent please written report information technology to us using the seller reporting hub and we'll follow up.
  6. How do I protect myself from buyers who don't follow eBay policies, and what is eBay doing to protect me?
    Specifying what types of buyers are allowed to purchase from you lot can be effective protection, so we encourage sellers to add heir-apparent requirements to their listings. If you use Buy It Now, you tin can also require buyers to pay immediately using PayPal.

    eBay is proactively educating buyers and taking activeness in cases of Feedback abuse. Nosotros as well provide enhanced Feedback protection for unpaid items.

    See what else eBay is doing to protect sellers.

  7. How that Common Feedback Withdrawal no longer exists, is it nevertheless possible for buyers to change or withdraw their Feedback?
    Yeah. Buyers can revise Feedback they've left for sellers in the instance of a mistake. Unlike Mutual Feedback Withdrawal, buyers will be able to change the bodily comment itself, not just withdraw the rating.
  8. I received unfair Feedback. Will yous remove it?
    eBay will remove Feedback ratings and comments in certain express situations. Please come across the Feedback Withdrawal and Removal folio to review the guidelines for Feedback removal. If the Feedback you were left meets the guidelines, delight written report it to us.

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Source: https://pages.ebay.com/services/forum/changes.html

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